When you are meeting a client, there are some things you should do and some things you shouldn’t. Here’s how to impress them instantly.
- Be Prompt
There’s nothing worse than holding a meeting with someone and them being late. If a client has a meeting booked at your office and you turn up later than you promised, think about the impression you give off. It’s not a positive thing to say to a client, is it? You’re basically telling them that you couldn’t be bothered to stick to the meeting time that was scheduled. Some clients won’t mind much. But others can take things like this very personally, so why bother taking that risk in the first place?
- Make Sure the Place Looks Good
The actual presentation of your business can have a big impact on what you want to do. There are many things that can put a client off working with your business. And one of those things is a shabby-looking business. You want them to be impressed when they pull up outside your headquarters. It should look like the kind of place where professional work gets done on a daily basis. So, if the exterior looks poor make some renovations. Companies that offer excavator hire can help you rip up the old land and do something new with it.
- Greet Them Properly
A positive greeting says a lot. Think about it; this is the first time that the client is physically coming into contact with your business. So, the person who greets them should be there to shake their hand and offer them a friendly smile and hello. This is one of those basic things that takes no effort or money, but it means a lot to many clients and customers. You should have a functioning reception desk near the entrance to make sure that you can offer clients this welcome as they arrive.
- Make the Team Presentable
If the client is coming into your office and see your workforce, you should warn them in advance. We all know that the office can be a hectic and chaotic place to be at times. It’s not that you want them to change their behaviour. But you should warn them so that they can make sure that they are looking their best and not acting in a way that might cause the client to get the wrong idea. It’s a simple thing to do, but it might just save you from something going wrong while the client is near.
- Don’t Beat Around the Bush
When a client attends a meeting, they usually want to get down to business pretty quickly. And this is what you should make happen. If you spend too long on the small talk, you’ll just be wasting their time and yours. Of course, a bit of chat and the exchange of pleasantries is a good thing. But when the business starts, you should get serious. You don’t want them to get the impression that you are all jokes and no substance. Business is business, and you should treat it seriously.
